Frequently Asked Questions
What can I do if I cannot find a product on your online shop?
If there is any item you cannot see listed online, please contact us and we will do our absolute best to help.
Is Surgical Engineering NDIS Registered?
Yes, we are.
Our provider number is: 4050005333
Where do you ship to?
We ship to every state within Australia.
If you are located overseas please contact us and we will be more than happy to assist you.
Do you have any wheelchairs in stock?
All of our wheelchairs and equipment are custom made to your specific measurements - right here in our Brisbane Workshop.
Our current build time is 8-10 weeks.
How do I arrange to trial a piece of equipment?
Please feel free to visit our workshop if there are a number of items you wish to trial. Alternatively we can visit you if you can arrange an appointment with your Occupational Therapist or Physiotherapist.
What payment methods are available?
We accept both Visa and MasterCard at checkout. As well as PayPal.
Where are you located?
We are located at 218 Holmes Street, Brighton QLD 4017.
Please feel free to park out the front of our green workshop upon arrival.
Are your products custom made?
That is correct. All of our wheelchairs, shower chairs, transfer benches and sports wheelchairs are custom and Australian made.
This means, all measurements are collected from the client to make the perfect fit.